Terms & Conditions
Effective Date: October 2025
Last Updated: January 17, 2026
Welcome to AlphaRefinery.com, the website of Alpha Refinery, Hinsdale’s Premier Men’s Health & Performance Clinic. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our site or services.
1. General Information
Alpha Refinery (“we,” “our,” “us”) provides information, online booking, and related resources for men’s health, wellness, and aesthetic services. The website is operated under Alpha Refinery’s management structure and is intended for use by individuals located in the United States.
Use of this website signifies your agreement to these Terms. If you do not agree, please do not use the site.
2. Not Medical Advice
All information on this website, including text, images, graphics, and other materials, is provided for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.
Medical care at Alpha Refinery is delivered by licensed healthcare professionals following an in-person or telehealth evaluation. Do not disregard professional medical advice or delay seeking it based on information from this website.
3. Online Booking & Payments
Our website integrates with Boulevard to offer appointment scheduling, membership purchases, and payment processing.
By booking or purchasing through our website, you agree to:
- Provide accurate, complete, and current information;
- Be responsible for all activity that occurs under your account; and
- Comply with any additional terms required by Boulevard or our payment partners.
We reserve the right to cancel or reschedule appointments as needed.
4. Gift Cards, Packages, and Memberships
Gift cards, prepaid packages, and memberships purchased through the site are:
- Non-transferable and non-refundable, except where required by law;
- Valid only at Alpha Refinery locations; and
- Subject to service availability and provider discretion.
Promotional offers and discounts cannot be combined unless explicitly stated. Expiration dates and blackout periods may apply.
5. Privacy & Data Security
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
By using our website, you consent to the data practices described in our Privacy Policy. All patient information is handled in accordance with applicable laws, including HIPAA where relevant.
6. Intellectual Property
All content on this website—including but not limited to text, logos, images, video, design elements, and trademarks—is the property of Alpha Refinery or its licensors and is protected under U.S. and international copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
7. Disclaimer of Warranties
This website and its contents are provided on an “as is” and “as available” basis. Alpha Refinery makes no representations or warranties, express or implied, regarding the operation or accuracy of the site, its information, or the availability of any services.
Your use of the site is at your own risk.
8. Limitation of Liability
To the fullest extent permitted by law, Alpha Refinery and its affiliates, officers, employees, and contractors shall not be liable for any damages, losses, or expenses arising from your use of or inability to use the website, including indirect, incidental, or consequential damages.
9. Indemnification
You agree to indemnify and hold harmless Alpha Refinery, its affiliates, and their respective officers, employees, and agents from any claims, damages, liabilities, or expenses (including attorneys’ fees) arising from your use of this website or any violation of these Terms.
10. Third-Party Links
Our website may include links to third-party sites (e.g., Boulevard, social media, or vendors). We are not responsible for the content, policies, or practices of those third-party websites.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in DuPage County, Illinois.
12. Updates to These Terms
We may update or modify these Terms at any time. Changes will be effective immediately upon posting on this page, with the updated date noted at the top. Your continued use of the site following any update constitutes acceptance of the revised Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact:
Alpha Refinery
Hinsdale, Illinois
📞 (630) 242-1330
✉️ info@alpharefinery.com
🌐 www.alpharefinery.com